ÖZKAN, E. The role of customer-service personnel interaction in the memorable tourism experience. Turkish Journal of Marketing, [S. l.], v. 8, n. 3, p. 75–105, 2023. DOI: 10.30685/tujom.v8i3.187. Disponível em: https://www.tujom.org/index.php/1/article/view/187. Acesso em: 21 feb. 2024.