GÜMÜŞBUĞA, F. THE EFFECT OF CUSTOMER RELATONSHIP MANAGEMENT ON CUSTOMER LOYALTY AN EMPIRICAL STUDY AT BANKING. Turkish Journal of Marketing, [S. l.], v. 1, n. 1, p. 76–93, 2017. DOI: 10.30685/tujom.v1i1.5. Disponível em: https://www.tujom.org/index.php/1/article/view/5. Acesso em: 25 apr. 2024.