Öz
Mal ve hizmetlerin hızlı ve bilinçsiz tüketimi, doğal kaynakların tükenmeye başlamasıyla birlikte çevresel bozulmalara da neden olmaktadır. Dolayısıyla çevre bilinci günden güne artan ve tüketicilerin gittikçe önem verdiği bir konu haline gelmektedir. Artan çevre bilinci ile birlikte sürdürülebilir kalkınmayı sağlamak adına tüketicilerin yeşil tüketime yönelmesinde büyük bir artış gözlemlenmeye başlamıştır. Artık tüketiciler çevre dostu ürünleri daha fazla tercih etmekte ve bu ürünlere duydukları güven doğrultusunda satın alma kararı vermektedir. Yeşil aklama, çevresel yanıltıcı iddiaları nedeniyle tüketicilerin güvenini sarsan ve yeşil pazarlamaya zarar veren faaliyetler olarak karşımıza çıkmaktadır. Bu çalışmanın temel amacı, 2019-2023 yılları arasında “yeşil aklama” kavramının geçtiği tüketici odaklı makaleleri inceleyerek mevcut bilgi birikimine genel bir bakış ve sentez sağlamaktır. Bu kapsamda SCOPUS veri tabanında yer alan konu ile ilgili makaleler sistematik literatür taraması yöntemi ile incelenmiştir. Sistematik literatür taraması sonucunda araştırmanın amacına uygun olan 48 makale değerlendirilmeye alınmıştır. Araştırma kapsamında, bu makalelerin yıllara, yayımlandığı dergilere, atıf sayılarına, yazar sayılarına ve araştırma tasarımına göre dağılımları ayrıntılı olarak incelenmiş ve tablolar aracılığıyla değerlendirilmiştir. Bununla birlikte değerlendirilen makalelerde “yeşil aklama” ile birlikte çalışılan diğer değişkenler de incelenmiş ve sınıflandırılmıştır. Araştırma sonucunda ayrıntılı incelenen 48 makaleden elde edilen verilere göre, yeşil aklama çalışmalarının son yıllarda artış göstermesine rağmen tüketicilere yönelik yapılan çalışmaların yetersiz kaldığı sonucuna ulaşılmıştır.
Referanslar
Kaynakça / References
Aggarwal, P., & Kadyan, A. (2014). Greenwashing: The darker side of CSR. Indian Journal of Applied Research, 4(3), 61-66. http://dx.doi.org/10.15373/2249555X/MAR2014/20
Aji, H. M. & Sutikno, B. (2015). The extended consequence of greenwashing: Perceived consumer skepticism. International Journal of Business and Information, 10(4), 433-468.
Apaolaza, V., Policarpo, M. C., Hartmann, P., Paredes, M. R., & D'Souza, C. (2023). Sustainable clothing: Why conspicuous consumption and greenwashing matter. Business Strategy and the Environment, 32(6), 3766-3782.
Baum, L.M. (2012). It’s Not Easy Being Green or Is It? A content analysis of environmental claims in magazine advertisements from the united states and united kingdom. Environ. Commun. 6, 423–440. http://dx.doi.org/10.1080/17524032.2012.724022
Chen, Y. S., & Chang, C. H. (2013). Greenwash and Green Trust: The Mediation Effects of Green Consumer Confusion and Green Perceived Risk, Journal of Business Ethics, 114(3), 489-500. http://dx.doi.org/10.1007/s10551-012-1360-0
Demiral, D. J. (2022). Greenwashing’ten yeşil aklamaya: Türkiye’de yapılan akademik çalışmalar üzerinden kuramsal bir bakış. Anadolu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 23(4), 77-93. http://dx.doi.org/10. 53443/anadoluibfd.1112311
Di Vaio, A., Latif, B., Gunarathne, N., Gupta, M. & D'Adamo, I. (2023), "Digitalization and artificial knowledge for accountability in SCM: a systematic literature review", Journal of Enterprise Information Management, 1-67. http://dx.doi.org/10. 1108/JEIM-08-2022-0275
European Commission. Guidance on the Implementation/Application of Directive 2005/29/EC Unfair Commercial Practices. SWD (2016) I63 Final. Available online: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:52016SC0163& from=FR
Fahim, F. & Mahadi, B. (2022). Green supply chain management/green finance: a bibliometric analysis of the last twenty years by using the Scopus database. Environ Sci Pollut Res 29, 84714–84740. http://dx.doi.org/10. 1007/s11356-022-21764-z
Freitas Netto, S. V., Sobral, M. F. F., Ribeiro, A. R. B., & Soares, G. R. D. L. (2020). Concepts and forms of greenwashing: A systematic review. Environmental Sciences Europe, 32(1), 1-12. http://dx.doi.org/10. 1186/s12302-020-0300-3
Furlow, N. E. (2010). Greenwashing in the new millennium. The Journal of Applied Business and Economics, 10(6), 22-25.
Gatti, L., Seele, P., & Rademacher, L. (2019). Grey zone in–greenwash out. A review of greenwashing research and implications for the voluntary-mandatory transition of CSR. International Journal of Corporate Social Responsibility, 4(1), 1-15. http://dx.doi.org/10. 1186/s40991-019-0044-9
Hiebl, M. R. W. (2023). Sample Selection in Systematic Literature Reviews of Management Research. Organizational Research Methods, 26(2), 229–261. http://dx.doi.org/10. 1177/1094428120986851
Lyon, T. P., & Maxwell, J. W. (2011). Greenwash: Corporate environmental disclosure under threat of audit. Journal of Economics & Management Strategy, 20(1), 3-41. http://dx.doi.org/10. 1111/j.1530-9134.2010.00282.x
Markham, D., Khare, A., & Beckman, T. (2014). Greenwashing: a proposal to restrict its spread. Journal of Environmental Assessment Policy and Management, 16(04), 1-16. http://dx.doi.org/10. 1142/S1464333214500306
Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., Altman, D., Antes, G., & Tugwell, P. (2009). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement (Chinese edition). Journal of Chinese Integrative Medicine, 7(9), 889-896. http://dx.doi.org/10. 1371/journal.pmed.1000097
Nemes, N., Scanlan, S. J., Smith, P., Smith, T., Aronczyk, M., Hill, S., ... & Stabinsky, D. (2022). An integrated framework to assess greenwashing. Sustainability, 14(8), 1-13. http://dx.doi.org/10. 3390/su14084431
Parguel, B., Benoıˆt-Moreau, F., & Larceneux, F. (2011). How sustainability ratings might deter ‘greenwashing’: A closer look at ethical corporate communication. Journal of Business Ethics, 102(1), 15–28. http://dx.doi.org/10. 1007/s10551-011-0901-2
Peattie, K., & Charter, M. (2003). Green Marketing in: Baker Michael (ed.)“The Marketing Book”, Gram Britannia, Ed. Butter Wealth.
Santos, C., Coelho, A., & Marques, A. (2023). A systematic literature review on greenwashing and its relationship to stakeholders: state of art and future research agenda. Management Review Quarterly, 1-25. http://dx.doi.org/10. 1007/s11301-023-00337-5
Yang, Z., Nguyen, T. T. H., Nguyen, H. N., Nguyen, T. T. N., & Cao, T. T. (2020). Greenwashing behaviours: Causes, taxonomy and consequences based on a systematic literature review. Journal of Business Economics and Management, 21(5), 1486-1507. http://dx.doi.org/10. 3846/jbem.2020.13225
Araştırma Kapsamında İncelenen Makaleler
Álvarez-García, O., & Sureda-Negre, J. (2023). Greenwashing and education: An evidence-based approach. The Journal of Environmental Education, 54(4), 265-277. https://doi.org/10.1080/00958964.2023.2238190
Andreoli, T. P., & Batista, L. L. (2020). Possíveis ações regulatórias do greenwashing e suas diferentes influências na avaliação de marca e no julgamento dos consumidores. Revista Brasileira de Marketing, 20(1), 29-52. https://doi.org/10.5585/remark.v19i1.14755
Andreoli, T. P., Costa, E. D. S., & Prearo, L. C. (2022). Consumer judgment on the practice of greenwashing: scale development and validation. BBR. Brazilian Business Review, 19, 508-524. https://doi.org/10.15728/bbr.2022.19.5.3.en
Apaolaza, V., Policarpo, M. C., Hartmann, P., Paredes, M. R., & D'Souza, C. (2023). Sustainable clothing: Why conspicuous consumption and greenwashing matter. Business Strategy and the Environment, 32(6), 3766-3782. https://doi.org/10.1002/bse.3335
Bingaman, J., Kipkoech, G., & Crowley, J. P. (2022). Inoculation & greenwashing: Defending against misleading sustainability messaging. Communication Reports, 35(3), 135-147. https://doi.org/10.1080/08934215.2022.2048877
Bladt, D., van Capelleveen, G., & Yazan, D. M. (2023). The influence of greenwashing practices on brand attitude: A multidimensional consumer analysis in Germany. Business Strategy and the Environment.1-29. https://doi.org/10.1002/bse.3496
Boncinelli, F., Gerini, F., Piracci, G., Bellia, R., & Casini, L. (2023). Effect of executional greenwashing on market share of food products: An empirical study on green-coloured packaging. Journal of Cleaner Production, 391, 1-10. https://doi.org/10.1016/j.jclepro.2023.136258
Braga, S., Martínez, M. P., Correa, C. M., Moura-Leite, R. C., & Da Silva, D. (2019). Greenwashing effect, attitudes, and beliefs in green consumption. RAUSP Management Journal, 54, 226-241. https://doi.org/10.1108/RAUSP-08-2018-0070
Bulut, C., Nazlı, M., Aydın, E., & Haque, A. U. (2021). The effect of environmental concern on conscious green consumption of post-millennials: The moderating role of greenwashing perceptions. Young Consumers, 22(2), 306-319. . https://doi.org/10.1108/YC-10-2020-1241
Caldas, M. V. D. A., Veiga-Neto, A. R., Guimarães, L. G. D. A., Castro, A. B. C. D., & Pereira, G. R. B. (2021). Greenwashing in environmental marketing strategy in the brazilian furniture market. Revista de Economia e Sociologia Rural, 1-19. https://doi.org/10.1590/1806-9479.2021.225336
Cavazos, R. L., Taylor, K., Eary, R. B., & Doty, S. (2022). Institutional and individual effects of greenwashing on food waste. Sustainability, 15(1), 1-22. https://doi.org/10.3390/su15010221
Chen, H., Bernard, S., & Rahman, I. (2019). Greenwashing in hotels: A structural model of trust and behavioral intentions. Journal Of Cleaner Production, 206, 326-335. https://doi.org/10.1016/j.jclepro.2018.09.168
Dutta‐Powell, R., Rhee, J. J., & Wodak, S. (2023). Two interventions for mitigating the harms of greenwashing on consumer perceptions. Business Strategy and the Environment.1-41. https://doi.org/10.1002/bse.3520 https://doi.org/10.1002/bse.3520
Eng, N., DiRusso, C., Troy, C. L., Freeman, J. R., Liao, M. Q., & Sun, Y. (2021). I had no idea that greenwashing was even a thing: identifying the cognitive mechanisms of exemplars in greenwashing literacy interventions. Environmental Education Research, 27(11), 1599-1617. https://doi.org/10.1080/13504622.2021.1976732
Farooq, Y., & Wicaksono, H. (2021). Advancing on the analysis of causes and consequences of green skepticism. Journal of Cleaner Production, 320, 1-12. https://doi.org/10.1016/j.jclepro.2021.128927
Gil-Cordero, E., Cabrera-Sánchez, J. P., Cepeda-Carrión, I., & Ortega-Gutierrez, J. (2021). Measuring Behavioural Intention through the Use of Greenwashing: A Study of the Mediating Effects and Variables Involved. Sustainability, 13(12), 1-12. https://doi.org/10.3390/su13126720
Guerreiro, J., & Pacheco, M. (2021). How green trust, consumer brand engagement and green word-of-mouth mediate purchasing intentions. Sustainability, 13(14), 1-13. https://doi.org/10.3390/su13147877
Ha, M. T., Ngan, V. T. K., & Nguyen, P. N. (2022). Greenwash and green brand equity: The mediating role of green brand image, green satisfaction and green trust and the moderating role of information and knowledge. Business Ethics, the Environment & Responsibility, 31(4), 904-922. https://doi.org/10.1111/beer.12462
Ioannou, I., Kassinis, G., & Papagiannakis, G. (2023). The impact of perceived greenwashing on customer satisfaction and the contingent role of capability reputation. Journal of Business Ethics, 185(2), 333-347. https://doi.org/10.1007/s10551-022-05151-9
Jog, D., & Singhal, D. (2020). Greenwashing understanding among Indian consumers and its impact on their green consumption. Global Business Review, 1-21. https://doi.org/10.1177/0972150920962933
Jones, E. (2019). Rethinking greenwashing: Corporate discourse, unethical practice, and the unmet potential of ethical consumerism. Sociological Perspectives, 62(5), 728-754. https://doi.org/10.1177/0731121419849095
Kahraman, A., & Kazançoğlu, İ. (2019). Understanding consumers' purchase intentions toward natural‐claimed products: A qualitative research in personal care products. Business Strategy and the Environment, 28(6), 1218-1233. https://doi.org/10.1002/bse.2312
Le, A. N. H., Jain, M., Tam, T. D., & Tam, L. T. (2019). Attitudinal ambivalence towards green products: an empirical study in an emerging market. International Journal of Economics and Business Research, 18(3), 292-303. https://doi.org/10.1504/IJEBR.2019.102726
Lopes, J. M., Gomes, S., & Trancoso, T. (2023). The dark side of green marketing: how greenwashing affects circular consumption?. Sustainability, 15(15), 1-17. https://doi.org/10.3390/su151511649
Lu, X., Sheng, T., Zhou, X., Shen, C., & Fang, B. (2022). How Does Young Consumers’ Greenwashing Perception Impact Their Green Purchase Intention in the Fast Fashion Industry? An Analysis from the Perspective of Perceived Risk Theory. Sustainability, 14(20), 1-17. https://doi.org/10.3390/su142013473
Majeed, S., & Kim, W. G. (2023). A reflection of greenwashing practices in the hospitality industry: a scoping review. International Journal of Contemporary Hospitality Management, 35(3), 1125-1146. https://doi.org/10.1108/IJCHM-04-2022-0495
Marcatajo, G. (2022). Abuse of consumer trust in the digital market and the green market: the case of green washing in the Italian legal system. Journal of Financial Crime.1-14. https://doi.org/10.1108/JFC-10-2022-0242
Marcatajo, G. (2023). Green claims, green washing and consumer protection in the European Union. Journal of Financial Crime, 30(1), 143-153. https://doi.org/10.1108/JFC-11-2021-0240
Marko, M., & Kusá, A. (2023). Greenwashing and the nature of education in relation to consumer trust in fast fashion marketing communıcatıon. Communication Today, 14(1).86-99. https://doi.org/10.34135/ communicationtoday.
Munaier, C. G. E. S., Miyazaki, F. R., & Mazzon, J. A. (2022). Morally transgressive companies and sustainable guidelines: seeking redemption or abusing trust?. RAUSP Management Journal, 57, 413-433. https://doi.org/ 10.1108/RAUSP-01-2022-0047
Munir, S., & Mohan, V. (2022). Consumer perceptions of greenwashing: lessons learned from the fashion sector in the UAE. Asian Journal of Business Ethics, 11(1), 1-44. . https://doi.org/ 10.1007/s13520-021-00140-z
Nygaard, A., & Silkoset, R. (2023). Sustainable development and greenwashing: How blockchain technology information can empower green consumers. Business Strategy and the Environment, 32(6), 3801-3813. https://doi.org/10.1002/bse.3338
Policarpo, M. C., Apaolaza, V., Hartmann, P., Paredes, M. R., & D'Souza, C. (2023). Social cynicism, greenwashing, and trust in green clothing brands. International Journal of Consumer Studies.1950-1961. https://doi.org/10.1111/ijcs.12971
Qayyum, A., Jamil, R. A., & Sehar, A. (2022). Impact of green marketing, greenwashing and green confusion on green brand equity. Spanish Journal of Marketing-ESIC.1-20. . https://doi.org/10.1108/SJME-03-2022-0032
Rahman, S. U., & Nguyen‐Viet, B. (2023). Towards sustainable development: Coupling green marketing strategies and consumer perceptions in addressing greenwashing. Business Strategy and the Environment, 32(4), 2420-2433. https://doi.org/10.1002/bse.3256
Reck, R., Castagna, A. C., Shuqair, S., & Pinto, D. C. (2022). The transparency paradox: When transparency cues helps or backfires for brands?. Journal of Cleaner Production, 372, 1-12. https://doi.org/10.1016/j.jclepro.2022.133381
Santos, C., Coelho, A., & Marques, A. (2023). The greenwashing effects on corporate reputation and brand hate, through environmental performance and green perceived risk. Asia-Pacific Journal of Business Administration.1-22. . https://doi.org/10.1108/apjba-05-2022-0216
ShabbirHusain, R. V., & Varshney, S. (2019). Is current way of promoting sustainability, sustainable?. Journal of Nonprofit & Public Sector Marketing, 31(1), 84-113. https://doi.org/10.1080/10495142.2018.1526735
Shao, X., Jeong, E., Zhang, X., & Jang, S. (2023). Green marketing versus demarketing: the impact of individual characteristics on consumers’ evaluations of green messages. Journal of Hospitality & Tourism Research, 1-13. https://doi.org/10.1177/109634802211470
Singh, N., Gupta, K., & Kapur, B. (2022). Greenwashed word of mouth (GWWOM): a vibrant influence on customer green behaviour. Journal of Global Responsibility, 13(4), 472-487.
Topal, İ., Nart, S., Akar, C., & Erkollar, A. (2020). The effect of greenwashing on online consumer engagement: A comparative study in France, Germany, Turkey, and the United Kingdom. Business Strategy and the Environment, 29(2), 465-480. https://doi.org/10.1002/bse.2380
Torelli, R., Balluchi, F., & Lazzini, A. (2020). Greenwashing and environmental communication: Effects on stakeholders' perceptions. Business strategy and the Environment, 29(2), 407-421. https://doi.org/10.1002/bse.2373
Urbański, M., & Ul Haque, A. (2020). Are you environmentally conscious enough to differentiate between greenwashed and sustainable items? A global consumers perspective. Sustainability, 12(5), 1786. https://doi.org/10.3390/su12051786
Volschenk, J., Gerber, C., & Santos, B. A. (2022). The (in) ability of consumers to perceive greenwashing and its influence on purchase intent and willingness to pay. South African Journal of Economic and Management Sciences, 25(1), 1-9.
Wang, D., Walker, T., & Barabanov, S. (2020). A psychological approach to regaining consumer trust after greenwashing: the case of Chinese green consumers. Journal of Consumer Marketing, 37(6), 593-603. https://doi.org/10.1108/JCM-06-2019-3257
Wang, Z., Ni, D., & Zheng, K. (2022). The role of false-claims ban regulation in greenwashing of firms with imprecise greenness information. Sustainability, 14(20), 1-25. https://doi.org/10.3390/su142013655
Xiao, Z., Wang, Y., & Guo, D. (2022). Will Greenwashing Result in Brand Avoidance? A Moderated Mediation Model. Sustainability, 14(12), 1-15. https://doi.org/10.3390/su14127204
Zhang, H., Ul Ainn, Q., Bashir, I., Ul Haq, J., & Bonn, M. A. (2022). Does Greenwashing Influence the Green Product Experience in Emerging Hospitality Markets Post-COVID-19?. Sustainability, 14(19), 1-16. https://doi.org/ 10.3390/su141912313

Bu çalışma Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License ile lisanslanmıştır.
Telif Hakkı (c) 2024 Peruze Cansu Akdeniz- Leyla Leblebici Koçer
